Shipping
Shipping & Delivery Information
Global Shipping from Perth, WA
Our products are shipped worldwide from our warehouses based in Perth, Western Australia.
Delivery Timeframes
-
Australia – Express Shipping: 5–7 business days
-
Australia – Standard Shipping: 5–11 business days
-
International Shipping: 12–24 business days
Order Processing Times
Most orders are processed and dispatched within 2 business days. However, during periods of high order volume, processing may take up to 6 business days.
Please note:
-
Orders placed after 6 PM (AEST) on Fridays will begin processing the following Monday.
-
If you choose to pay via PayPal, your order will be dispatched once the payment has cleared.
Important Note on Address Accuracy
Please double-check your shipping details — including your email address, phone number, and delivery address — before finalising your purchase.
We cannot be held responsible for lost or stolen parcels due to incorrect or incomplete information provided at checkout.
Order Tracking
Yes, tracking is available!
If you selected Paid Tracked Shipping at checkout, you’ll receive a tracking number via your shipping confirmation email.
Kindly allow 8–10 business days for tracking details to become available. If no updates appear after this period, please contact us for assistance.
Accepted Payment Methods
We currently accept:
-
All major credit cards via Shopify Pay
-
PayPal