FAQ
I am new to Theory of Skin —how should I begin?
We recommend taking part in a comprehensive consultation experience to
assess your skin’s needs, allowing your RATIONALE
Skin Consultant to tailor an at-home ritual and treatment plan for
you. RATIONALE Consultations are available at any of our Flagship locations, or virtually with one of our Online Skin Consultants (via phone, video call, live chat or email).
I am an existing online Client, how do I access my account?
We recommend taking part in a comprehensive consultation experience to assess your skin’s needs, allowing your RATIONALE
Skin Consultant to tailor an at-home ritual and treatment plan for you. RATIONALE Consultations are available at any of our Flagship locations, or virtually with one of our Online Skin Consultants (via phone, video call, live chat or email).
Where can I purchase Theory of Skin?
We recommend taking part in a comprehensive consultation experience to assess your skin’s needs, allowing your RATIONALE
Skin Consultant to tailor an at-home ritual and treatment plan for you. RATIONALE Consultations are available at any of our Flagship locations, or virtually with one of our Online Skin Consultants (via phone, video call, live chat or email).
Can I purchase TOS internationally?
We recommend taking part in a comprehensive consultation experience to assess your skin’s needs, allowing your RATIONALE
Skin Consultant to tailor an at-home ritual and treatment plan for you. RATIONALE Consultations are available at any of our Flagship locations, or virtually with one of our Online Skin Consultants (via phone, video call, live chat or email).
Are your formulations tested on animals?
We recommend taking part in a comprehensive consultation experience to assess your skin’s needs, allowing your RATIONALE
Skin Consultant to tailor an at-home ritual and treatment plan for you. RATIONALE Consultations are available at any of our Flagship locations, or virtually with one of our Online Skin Consultants (via phone, video call, live chat or email).
Do your formulations contain parabens?
We recommend taking part in a comprehensive consultation experience to assess your skin’s needs, allowing your RATIONALE
Skin Consultant to tailor an at-home ritual and treatment plan for you. RATIONALE Consultations are available at any of our Flagship locations, or virtually with one of our Online Skin Consultants (via phone, video call, live chat or email).
How long will my Theory of Skin formulations last?
We recommend taking part in a comprehensive consultation experience to assess your skin’s needs, allowing your RATIONALE
Skin Consultant to tailor an at-home ritual and treatment plan for you. RATIONALE Consultations are available at any of our Flagship locations, or virtually with one of our Online Skin Consultants (via phone, video call, live chat or email).
My products have leaked during transit. What should I do?
We recommend taking part in a comprehensive consultation experience to assess your skin’s needs, allowing your RATIONALE
Skin Consultant to tailor an at-home ritual and treatment plan for you. RATIONALE Consultations are available at any of our Flagship locations, or virtually with one of our Online Skin Consultants (via phone, video call, live chat or email).
Can I travel with my Theory of Skin products?
We recommend taking part in a comprehensive consultation experience to assess your skin’s needs, allowing your RATIONALE
Skin Consultant to tailor an at-home ritual and treatment plan for you. RATIONALE Consultations are available at any of our Flagship locations, or virtually with one of our Online Skin Consultants (via phone, video call, live chat or email).